Services such as net viewer
to guide you through technical issues
Online site assistance
User manuals
Webinars for training
Custom webinars specifically
designed for your departments needs
Upgrades for point to point e.g.
2.2 to 2.3 are also included
Major Upgrades at 50% off (i.e.
v 2 to v 3)
Online Installation of major
upgrades included
Contracts are available in two versions each having a list of features that offer the appropriate level of support you need, they are also available in 1, 3* and 5* year terms.
Uk only Standard Licensing Agreement
Telephone support between Monday and Friday 9-5.
4 hrs onsite assistance with no call out charge if you require an engineer visit.
Services such as remote desktop control to guide you through technical issue.
1 day onsite refresher training per year.
Upgrades for point to point e.g 2.2 to 2.3 are also included.
Webinars.
Online user forums including Facebook and Twitter.
Uk only Premier Licensing Agreement
Telephone support extended to 24hrs 7 days a week.
Onsite assistance with no call out charge if you require one of our engineers.
Priority call out - we aim to be with you 24hrs after you place the call.
2 days onsite refresher training per year.
50% off major upgrades and free onsite installation.
Custom webinars specifically designed for your departments needs.
For further details click here to get a copy of the Support Contract brochure.
* The 3 and 5 year contracts are only available at time of software purchase. For more details please contact us.
